You must contact us by phone or in writing within those 90 days if you require a backup of your data. For Cloud-based subscriptions, Act! retains your data and it is available upon request for 90 days from the termination of your subscription. Upon termination of a subscription, access to the application is removed. To cancel your subscription, please email No refunds will be provided for partial months (monthly subscription) or remaining months (annual subscription) of service. Cancellation: To prevent automatic renewal, your Act! subscription must be cancelled before your renewal date. Suspension or termination of service for such violation shall not entitle you to any refund for the remaining duration of your subscription term. To learn more about the Act! Anti-Spam policy, click here. Reduction of subscription users, features, and/or services may only take place at the time of renewal per the cancellation policy.Īct! Marketing Automation: Any Act! Marketing Automation account violating the Act! Anti-Spam policy is subject to suspension or termination of service. The anniversary/renewal date will remain the same for all users, features, and/or services. You will be charged a pro-rated amount based on the remaining time in your subscription term. All sales are final, unless other stated in your applicable agreement with Act! or its affiliates, or as mandated by statute, regulation, or law.Īddition of Users, Features, and/or Services: Additional subscription users, features, and/or services may be added at any time. Declined payments or other failure to make payment will result in cancellation of your service. You are responsible for keeping your payment information current.
Subscriptions automatically renew on the anniversary date of your initial purchase, whether that be monthly or annually. Payment, Term, and Renewal: Our fees and charges are due as specified on our invoice, or if not specified, are due on the date of our invoice.
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